Incidents in transport

Despite sending the goods with proper packaging in order to arrive at your home in perfect condition, if any case comes stained and it seems clear that within a broken bottle , please do not accept the goods. The carrier will return to us and we will quickly send you another order in good condition ( free shipping).

Product Returns

Our products are made under the European standards and our company is certified to ISO 9001 standard, but we understand that some customer will not satisfy our product. The customer has 15 days to return the order. It is very important that the containers ( bottles, cans, bottles ) have not been opened. Once we have the goods, we will proceed to return the amount of the product to be returned. The return shipping charges is payable by the customer .

Defective product

If you open a package and think your product is faulty please let us call + 34 977 36 95 11 or write us

We will resolve the problem adequately in each case.